Support
in a Box
BroadSource can Pre-package monthly support
bundles tailored to your business needs. These hourly bundles
are at a reduced rate from our standard hourly bill rate
and also lock you in to a reduced rate for any additional
hours needed.
BroadSource Technologies approaches its monthly support
contract customers with an attitude of responsibility
and proactive management, not the traditional break fix
mentality. Regularly scheduled visits allow us to perform
preventative maintenance on PC and server operating systems,
verify backup procedures, perform system health monitoring,
and a number of other tasks designed to avoid problems
and/or speed recovery from system failures.
While needs vary from environment to environment, some
example packages follow. Of course we can custom tailor
any plan to meet your specific needs.